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How long before I receive my item?Each order is processed as received. Please allow 7 - 10 days for item to be hand-painted once order has been received. Shipping will be within 1 - 2 days after item has been completed. Please allow approximately 2 - 3 weeks for delivery of item. Please remember that each item is hand painted and an original. We will not rush the quality of our work.
What if the item has a spelling error or other design error?While we try to ensure that each custom designed item is 100% accurate, mistakes do happen occasionally. If your item has an error, please contact us via email in order to discuss. We want to ensure that you are completely happy with your memorable item.
What if my item was damaged during shipping?It your item was damaged during shipping please contact your shipper immediately. Please contact us to notify us that your item has been damaged. We will discuss a solution.
What if I received the wrong item.lhsGallery takes great care in ensuring each individual item is 100% correct. However, mistakes do happen. Please contact us via email if any error is found.
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